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Sub-processors

The companies that help us run AXOFFICE, and what each one does with data.

Important

These terms are being finalised with our legal advisers and take effect before AXOFFICE launches. Until then, they show how we intend to work.

We use a small number of service providers to run AXOFFICE. Each one processes data only to provide its service to us, under contracts that require it to protect that data.

ProviderWhat it doesData involved
HostingerHosts the servers and databases AXOFFICE runs onAll Service data
WhopTakes subscription payments and manages billingBilling contact, payment details and plan
ResendSends service emails — invitations, password resets and noticesName, email address and email content
AnthropicPowers AI features such as Ask AXOQuestions, and the records needed to answer them
OpenAIPowers AI featuresQuestions, and the records needed to answer them

Only if you turn them on

These are used only when your company enables the feature that needs them.

ProviderUsed for
TwilioSMS payment reminders
Meta (WhatsApp Business)WhatsApp payment reminders
SlackAlerts sent to your Slack workspace
TelegramAlerts sent to your Telegram

Note

Services you connect yourself — such as QuickBooks, Xero, Stripe, Shopify or Google Drive — aren't our sub-processors. Data moves between AXOFFICE and those services on your instructions, under their own terms.

We'll update this page before adding a sub-processor that handles your company's records. To be told about changes by email, write to support@tryaxo.com.

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