What happens when a renewal payment doesn't go through, and how to put it right.

Your account is marked past due. AXO shows a notice and emails your billing contact.
A grace period follows, during which everything carries on working normally.
If the payment still isn't made, the account is limited: you can read and export everything, but you can't add new entries.
As soon as payment goes through, full access comes back immediately.

Important

A missed payment doesn't delete anything by itself. If the subscription ends because payment was never made, the 90-day period in Upgrade, downgrade or cancel begins.

If a payment fails